Donna's Electrical will protect your personal information. All companies within the Group are subject to the National Privacy Principles (NPP) as set out in the Privacy Act (1988). The NPP governs the way we collect, use, disclose and secure information about you. The NPP also permits you access to the information we hold about you in order to correct or update it.
The personal information collected and maintained by Donna's Electrical comprises your name, address, contact details and information specific to, and required for, the accommodation that we provided for you. Donna's Electrical. also collects anonymous demographic information, which is not unique to you, such as your postcode. For some clients we also collect and maintain sensitive information. This may include information about your credit card details.
Donna's Electrical may also contact you via surveys to conduct research about your opinion of current services or of potential new services.
There is also information about your computer hardware and software that is automatically collected by Donna's Electrical. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Donna's Electrical for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Donna's Electrical website.
Donna's Electrical keeps track of the websites and pages you visit within Donna's Electrical, in order to determine what Donna's Electrical services are the most popular. This data is used to deliver customized content and advertising within Donna's Electrical to customers whose behavior indicates that they are interested in a particular subject area.
Donna's Electrical websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Donna's Electrical or the site; (b) protect and defend the rights or property of Donna's Electrical (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of Donna's Electrical, or the public.
The Donna's Electrical website use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Donna's Electrical pages, or register with Donna's Electrical site or services, a cookie helps Donna's Electrical to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Donna's Electrical website, the information you previously provided can be retrieved, so you can easily use the Donna's Electrical features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Donna's Electrical services or websites you visit.
Donna's Electrical aims to ensure that your personal information is accurate, up to date and complete. Please contact Donna's Electrica if you:
No method of safeguarding information is 100% secure. Donna's Electrical uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Donna's Electrical secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Donna's Electrical will occasionally update this Statement of Privacy to reflect company and customer feedback. Donna's Electrical encourages you to periodically review this Statement to be informed of how Donna's Electrical is protecting your information. When such a change is made, we will update the "Last Updated" date above.
If you believe that we have not protected your personal information as required under the NPP and you wish to make a formal complaint, you are able to contact our Privacy Complaints Officer on 08 8762 2775 . You may also email full details of your complaint to . Your complaint will be managed via Donna's Electrical Internal Privacy Complaint Procedure. This Procedure assures you of a timely and accurate response to your complaint.
When we first started looking at getting solar panels for our home we knew very little about solar energy and there were so many different opinions and information on the topic which made it confusing.
I contacted Kane at Donna's Electrical to find out more info as they have a reputable name in our area. Kane was very helpful in explaining to me how solar panels work, the benefits etc. He answered all of my questions and also sent me tutorial videos on the panels they install which was quite handy.
After deciding we will go ahead with a solar system of our choice and size, Kane booked in a day to install the product. They were all done in one day and left the premises very tidy.
It has been several months now since and overall, our electrical bill has more than halved. That is the same for summer and winter. During summer I am able to run all irrigation, air conditioning and perhaps a washing machine and all of that power is covered with my solar panels, not costing me a cent.
I will most certainly add on to our solar system in the future and will without a doubt use Donna's Electrical for the job. I can highly recommend them.
Kane demonstrated a sound knowledge of solar generation and storage in designing a system to suit our requirements. He and his team did an excellent job of installation and persisted with a difficult commissioning due to our location having fringe connectivity. Very pleased with the result.
We had Donna’s Electrical install a 6kW solar system using LG 360 NeON panels & Enphase IQ7 micro-inverters with the system split on north & western aspects.
I chose Donna’s because the business ticked all of the boxes in what I was looking for; a reputable, local family owned business that’s been established a long time, which uses top quality products that come with industry best warranties.
Kane Donnelly was very knowledgeable, informative, helpful and worked on the install himself (no contractors involved in the process).Both he and his workers were friendly, professional and delivered a system I can be confident, will produce clean energy and deliver cheaper bills, long into the future; and if something does go wrong we have the best guarantees on offer.
Donna’s Electrical delivered a quality system on time, at a price I was comfortable with and I am happy to recommend them.
I would like to thank Donna Electricals, Kane and his Crew - Brett, Brad and Callan for the fantastic job at installing my solar system with the tesla battery backup system. Not only did the install only take 2 days, the whole crew were polite and helpful, answering any questions I had during the install. Kane your estimate on what my power needs would be and providing the system size accordingly was spot on.
The peace of mind I now have knowing that my backup battery will kick in at time of power outages is PRICELESS, working from home for a cloud based multinational company means I need uninterrupted power for the home office and indeed the internet, to run continually and efficiently, I now have that.
I am happy for Kane to post pictures of the install at my home and would be more than happy to provide a verbal recommendation for these guys.
I ended up looking into solar as an off grid solution when the price to get power to my house block was much more than expected. After doing some research and speaking to a few different solar providers I decided to go with Donnas Electrical. Hoping that by going local follow up service and quality of products would not be an issue, I had read plenty of horror stories. To be honest I could not be happier with my choice. Kane was able to supply a system to the budget I had in mind (which was quite a strict budget), on par with other quotes I had received and half that of getting the house connected to grid power. The installation was done to my time schedule and most importantly everything was very neat and tidy. Follow up service has been magnificent and I have no concerns that if I'm ever to have an issue they will be contactable. Every thing has worked exactly as it should and to the quality I expect. I would recommend dealing with the team at Donna's Electrical to anyone.
Thank you to Kane and the team at Donnas Electrical for the supply and installation of our solar and battery at Bordertown. Your service and communication from start to finish was fantastic. Loved also that the person who quoted did the installation.
Having solar panels installed was definately the best investment I have ever made and getting the Tesla Battery was the icing on the cake. Finally in credit, yay one happy customer!
Having read information in the Advertiser and online, and having compared all the batteries available we decided that the Telsa 2 was the best battery for our 5kw solar system, A friend recommended Donna's Electrical to us after his installation, as he couldn't be happier with it. Donna's did all the paper work for the government subsidies etc and turned up and had the new battery fitted, wired to the internet and even put the app in our phones before they left. We are very happy with our system and are counting the savings using our own solar rather than having it go into the grid for chicken feed. We have already recommended Donna's to a neighbour who will have a new installation shortly.
